Privacy policy

Privacy Policy

Last updated: March 29, 2026

Carré (“we,” “us,” or “our”) operates this website and store, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the “Services”). Carré is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our Services, or otherwise communicate with us. By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with our Services, we may collect the following types of personal information:

- Contact information, including your name, billing address, shipping address, phone number, and email address.
- Order information, including products purchased, cart activity, payment confirmation, and transaction history.
- Account information, including login details, saved preferences, and wishlist activity.
- Communications, including messages you send to us through email or contact forms.
- Device and usage information, including IP address, browser type, device type, pages viewed, and how you interact with our Services.

2. How We Collect Your Information

We may collect personal information:

- Directly from you, when you place an order, contact us, subscribe to emails, or create an account.
- Automatically, through cookies and similar technologies when you browse our website.
- From service providers and partners, including Shopify, payment processors, analytics providers, and advertising platforms.

3. How We Use Your Information

We use your personal information to:

- Process and fulfill orders.
- Provide shipping, delivery, returns, and customer support.
- Communicate with you regarding your order, account, or inquiries.
- Improve our website, products, and customer experience.
- Detect, prevent, and investigate fraud or misuse of our Services.
- Send marketing communications, where permitted by law or where you have opted in.
- Comply with legal obligations and enforce our policies.

4. Sharing Your Information

We may share your personal information with trusted third parties when necessary to operate our business, including:

- Shopify, to power and support our online store.
- Payment processors, to securely process transactions.
- Shipping and fulfillment partners, to deliver your order.
- Analytics and marketing providers, to improve our Services and advertising.
- Legal authorities, when required by law or to protect our rights.

We do not sell your personal information in the ordinary meaning of the word. However, some jurisdictions may define certain advertising or analytics practices as “sharing” under applicable privacy laws.

5. Shopify

Our store is hosted by Shopify. Shopify may collect and process personal information in accordance with its own privacy practices in order to provide and improve its services. For more information, you may review Shopify’s Privacy Policy.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, analyze traffic, and improve your experience. These technologies may also be used for marketing and advertising purposes.

You can control cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.

7. Data Retention

We retain your personal information for as long as necessary to provide our Services, fulfill orders, maintain records, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on where you live, you may have rights relating to your personal information, including the right to:

- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Opt out of certain marketing communications.

To exercise any of these rights, please contact us at support@carre.com.

9. Marketing Communications

If you subscribe to our marketing emails, you may opt out at any time by clicking the unsubscribe link in any email or by contacting us at support@carre.com.

10. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our Services are not directed to children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

12. International Transfers

Your information may be processed in countries other than your own, including by service providers that support our business. Where required, we take steps to ensure such transfers comply with applicable privacy laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised “Last updated” date.

14. Contact

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:

support@carre.com